Questback announced that its solution is available on the Oracle Cloud. Questback is a powerful yet easy-to-use solution that allows organizations, throughout the employee, consumer, and product journey, to run decentralized feedback initiatives.
By integrating Questback with the AI capabilities and services of Oracle, customers will be able to optimize operations and drive greater business profits, as well as grow on demand through the elastic cloud of Oracle.
“The move to the Oracle Cloud lowers costs and future proofs our technical capability as well as enabling us to pivot quickly to meet changing market conditions,” Saeid Mirzaie, CEO at Questback, said.
“Furthermore, it enriches our customer offering. We now have a huge advantage compared to any other company since Questback is built around Oracle technology. Our customers can expect more innovation, AI capabilities, and other features that will increase the value of our platform.”
In the same statement, Questback said that by offering them seamless integrations and a specific end-to-end experience, it would add value to end customers.
“Questback captures experience data across the customer and employee journey, and clustering it with operational data from Oracle provides a complete understanding of what happened and why,” Mirzaie added.
