Reports

The Malaysian list follows the top 50 CX brand ranking across Southeast Asia revealed at Campaign360, in partnership with Milieu...

An Okta survey of nearly 5,000 consumers in the Asia Pacific discovers that many are frustrated with traditional password logins,...

A report was made within the past two years, including using digital engagement channels to improve customer experience. Despite the...

Vonage, a cloud communications firm helping businesses accelerate their digital transformation, has unveiled new research that shows businesses have technology...

According to an annual report by Facebook Inc and Bain & Co, the Southeast Asia region added 70 million new...

Customer experience platform Emplifi has released its “State of Social Media and CX” report, highlighting key data points for social...

E-commerce retailers are at risk of losing over $20 billion in 2021 due to online fraudulent activities, a Juniper Research report...

One year after COVID-19 partially shut down many of the world’s economies, consumers have developed new habits that will continue...

The pace and action of insights will be an overarching focus and main investment area for many Asia Pacific (APAC)...

The need to incorporate digital technologies into all aspects of a market has intensified in the past year, allowing for...