Reports

Travel-based loyalty programmes continue to climb in popularity thanks to the sector's ability to build loyalty through highly personalised customer...

The excitement of Singaporean consumers toward AI use by institutions is slowly fading into scepticism. A Qualtrics report showed that...

Findings from UOB's latest ASEAN Consumer Sentiment Study (ACSS) showed that over two in five Thai consumers (42%) are spending...

Kantar reveals the retail media giant Amazon has claimed the top spot as the most preferred ad platform among consumers in...

AIA Singapore unveiled findings of the AIA Live Better Study 2024 which revealed that Singapore consumers' overall wellbeing has not...

Backbase, the global leader in engagement banking successfully concluded its flagship event, ENGAGE Asia 2024, in Ho Chi Minh City...

HubSpot, the customer platform for scaling businesses, has released new data showing that many Singapore companies are contending with insufficient...

Offering a deep dive into the evolving Southeast Asian e-commerce landscape, leading global MarTech and customer engagement company, Netcore Cloud...

Collinson International, a global leader in providing airport experiences, loyalty and customer engagement solutions, and owner and operator of Priority...

Indians spent more than 15 billion hours on hold to customer service, according to new research from ServiceNow. The ‘Customer...