New protection launched to address customers’ needs and provide a fast and convenient protection experience
AXA Hong Kong and Macau (AXA) and HK Express Airways (HK Express), with the support of AXA Partners, are pleased...
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Travel & Tourism
China Immigration service hotline to offer Russian, Japanese and Korean services
From November 26, 2024, the telephone terminal of the China Immigration Service Hotline 12367 will support Russian, Japanese and Korean...
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Eastern collaboration to enhance e-wallet payment options across Japan
Japan's top QR payment operator announced an expanded partnership with Alipay+, Ant International’s cross-border mobile payment and digitalisation technology solution,...
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Travel loyalty programmes to focus on offering personalised and flexible customer experiences in 2025
Travel-based loyalty programmes continue to climb in popularity thanks to the sector's ability to build loyalty through highly personalised customer...
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As recession concerns fade, Vietnamese consumers amplify spending on travel and experiences
Fears of recession and inflationary pressures in Vietnam have subsided, with consumers beginning to increase spending on experiences and travel,...
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Revolutionising hospitality with AI voice technology in hotels and resorts
Aiello, a leading startup specializing in Natural Language Processing (NLP), is proud to announce its partnership with Millennium Hotels and...
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Optimising payment experience and CX for international visitors to China
UnionPay International (UPI) announced that Alipay and Weixin payments are fully enabled for UnionPay cards issued outside China's mainland, providing...
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Taiwan’s EVA Air launches round-the-clock dual-language customer support
EVA Air has officially launched its 24/7 customer service, offering around-the-clock support exclusively in Chinese and English. This makes EVA...
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A new era for Vietnam’s airport lounges by redefining passenger comfort
Airport Dimensions, the global leader in airport experience, has partnered with Southern Airports Services Joint Stock Company (SASCO), Vietnam's leading...
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Optimising payment experience for international visitors to China
UnionPay International (UPI) announced that Alipay and Weixin payments are fully enabled for UnionPay cards issued outside China's mainland, providing...
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