Segway-Ninebot Expands Retail Presence in Australia to elevate customer experience
Segway-Ninebot, one of the world's leading manufacturers of micro-mobility solutions, is thrilled to announce the recent expansion of its flagship...
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Tech
Veeva Vault CRM Suite to unlock greater customer centricity with new service centre
Veeva Systems announced the Veeva Vault CRM Service Centre for APACs inside sales, contact centre, and hybrid reps. Supporting inbound...
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Empowering the innovative future of CX with service robotics via wireless connectivity solutions
The rapid expansion of the application of artificial intelligence (AI) and machine learning has accelerated the vigorous development of the...
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Dentsu launches Merkle in Thailand to boost integrated customer experience management in SEA
Dentsu International is enhancing its customer experience (CX) management in Southeast Asia (SEA) with the launch of marketing agency Merkle...
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GenAI enables customer experiences in APAC to reach their full potential
Global cloud communications platform Infobip has released a new report with research insights by leading analyst firm IDC. The new...
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Bigo Live enhances user experience and safety through app refresh
Bigo Live, a leading global live streaming platform based in Singapore, has introduced an app-wide refresh with heightened content screening...
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Sophos launches dedicated customer success team for better CX
Sophos, a global leader in innovative security solutions for defeating cyberattacks, is expanding its commitment to customers and channel partners...
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3M opens new customer experience centre in Hanoi
3M announced on August 13 the grand opening of its new Customer Experience Centre at Technopark Tower, Vinhomes Ocean Park,...
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Demand for TDCX’s services increased in Türkiye gaming clients
TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, is deepening its support for clients...
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Prudential to use AI to better serve its customers, with Google Cloud’s support
Prudential plc and Google Cloud announced an expanded strategic partnership to build innovative AI-powered products and applications that will help...
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