Transforming lead generation and customer engagement with AI-driven solutions
Appier, a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making, is proud to announce the remarkable...
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Industry
Customer Experience across various Industries
Pos Malaysia’s digital transformation boosts operational efficiency and customer experience
Pos Malaysia Bhd is accelerating its digital transformation journey, modernising its operations to stay competitive in the dynamic postal and...
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JD Logistics expands international express delivery to Southeast Asian countries
JD Logistics (also known as JINGDONG Logistics), the logistics arm of Chinese e-commerce giant JD.com, announced the launch of an express...
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AirAsia Travel Insurance launched to provide customers with greater choice, ease and a superior customer experience
Tune Protect Re Limited the global travel and lifestyle reinsurance specialist, in partnership with bolttech Insurance, the Hong Kong general...
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Taobao Malaysia kicks off 11.11 Sale with dual dual-language app for better CX
The highly anticipated Taobao 11.11 Sale is back, set to be bigger and more inclusive for Malaysian consumers. With the...
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A digital solutions AI hub launch in Manila to boost digital experience for clients
Hinduja Global Solutions (HGS), a leading provider of solutions in digital experience, business process management (BPM) and digital media services...
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Revolutionising AI banking to create more meaningful and personalised experiences for customers
Techcombank, one of Vietnam's leading financial institutions, announced that it has implemented the Databricks Data Intelligence Platform to drive its...
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Vietnam’s largest private bank to transform Vietnam’s banking experience and CX
VPBank, one of Vietnam’s largest private banks, partners with CleverTap, the all-in-one customer engagement platform, to deepen understanding of customers...
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Enhancing customer experience in Hong Kong with over 1,000 self-pickup points ahead of Double 11
Cainiao Group, a global leader in e-commerce logistics, is ramping up its smart logistics infrastructure in Hong Kong. It has...
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After-sales service of gasoline cars fare better, says report
Gasoline vehicle manufacturers are improving their after-sales service to retain customers amid fierce competition in the Chinese vehicle market, according...
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