Industry

Prominent chat management company imBee Limited (imBee), based in Hong Kong, is reimagining the chat engagement experience and transforming the...

Customer experience software provider Alida has opened a managed services delivery hub in Manila, Philippines. The new office adds to...

GLN International (Global Loyalty Network, GLN) announced the launch of the QR payment service in South Korea in collaboration with...

Air India has introduced a new digital customer support application on its website under the ‘Contact Support’ section to enhance...

TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced the launch of its...

An Okta survey of nearly 5,000 consumers in the Asia Pacific discovers that many are frustrated with traditional password logins,...

The Coca-Cola Company has unveiled a brand-new look for its popular juice brand, Minute Maid in what is the beverage's...

Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world’s most prestigious air transport rating...

VMLY&R Thailand and leading Thai Bank, Krungsri are demonstrating the power of seamless customer experience (CX) in a surreal new...

Renowned for elevated hospitality, Malaysia Airlines was eager to welcome travellers when Malaysia re-opened its borders in April 2022. From...