Korean Air to further strengthen customer service
Korean Air is enhancing customer service to offer distinctive content on flights and collaborate with other industries, in line with...
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Industry
Customer Experience across various Industries
Tencent Cloud join hands with Allo Bank to energise digital banking in Indonesia for better CX
Tencent Cloud, the cloud business of global tech company, Tencent, announced its collaboration with Allo Bank, Indonesia's largest digital banking...
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Flytxt’s omni-channel CVM solution enables Mongolia-based Mobicom to elevate CX
Flytxt, a leading provider of AI-powered Customer Lifetime Value (CLTV) Maximisation solutions, announced that Mobicom Corporation has started using NEON-dX,...
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Collinson announces partnership with Blue Sky Group to enhance lounge access for priority pass members in Indonesia
Collinson, a global leader in the provision of airport experiences, loyalty and customer engagement solutions, and owner and operator of...
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KLIA joins the world’s first and only airport customer experience accreditation programme to ensure continued service excellence
KL International Airport (KLIA) has recently joined the world's first and only Airport Customer Experience Accreditation (ACEA) programme by Airports...
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8 in 10 online shoppers value product quality and authenticity in Amazon survey
A survey by Amazon Singapore, in collaboration with YouGov, revealed that consumers are placing growing importance on product quality and...
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Marketers Look to Generative AI as Customer Expectations Increase
Asia-Pacific (APAC) brands will lead the next wave of global customer experience innovation as consumers become aware of new technologies,...
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A.S. Watson and Amorepacific to bring more K-Beauty to customers in Asia
Korean beauty, also known as K-Beauty, has left an indelible mark on the world of beauty by introducing sheet masks,...
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HDBank sets up Korea Desk for corporate clients in Vietnam
To mark the visit to Vietnam by Korean President Yoon Suk Yeol and a delegation comprising executives from 200 large...
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Asiapay, Payme by HSBC to address merchants’ business requirements and enhance CX
A provider of digital payment solutions in the Asia Pacific, AsiaPay has announced the partnership with PayMe by HSBC in...
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