Coca-Cola unveils roster of consumer experiences for upcoming Christmas festivities
Coca-Cola ASEAN and South Pacific have announced a range of engaging consumer experiences by merging human storytelling with technological innovation....
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Industry
Customer Experience across various Industries
Ant Group expands partnership with Nike China to enhance customer experience
Ant Group and Nike China have signed an MOU to strengthen their partnership. Nike will use Ant Cloud Customer Service...
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One-third of shoppers face issues with online purchases
One in three South Korean consumers has experienced issues while shopping online, a government survey showed Friday (Nov 29), underscoring...
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Shinsegae Duty Free elevates Incheon Airport Terminal 2 with unmatched customer experience
Shinsegae Duty Free has unveiled a new milestone in experiential shopping with the grand opening of additional stores at its...
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Only 10% of businesses are ready to become experience-orchestrated, highlighting lack of personalisation
Affinidi, a Singapore-based data and identity management company, has released 'Unlocking Customer Value as an Experience-Orchestrated (X-O) Business', an IDC...
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Setting a new benchmark for client protection in Cambodia’s financial sector
The Association of Banks in Cambodia (ABC) and the Cambodia Microfinance Association (CMA), with the support of Cerise+SPTF, hosted a...
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Strengthening security operations and ensuring reliable services for over 80 million customers
Vectra AI, Inc., the leader in AI-driven XDR (extended detection and response) announced the extension of its long-term partnership with...
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Matsuyaginza.com is first Japanese department store to offer global customers a “click and collect” service
Matsuya Co., Ltd., through its consolidated subsidiary company, MATSUYA GINZA.com, announces its new online shopping hub, launching on Wednesday, 27th...
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China Immigration service hotline to offer Russian, Japanese and Korean services
From November 26, 2024, the telephone terminal of the China Immigration Service Hotline 12367 will support Russian, Japanese and Korean...
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A booking personal assistant unveiled to streamline appointment scheduling
Chaaat.io, an emerging leader in providing user-friendly tools for customer acquisition, engagement, and retention, is excited to announce the launch...
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