VPBank and LOTTE C&F Vietnam partner to launch innovative financial solutions for enhanced customer experience
On 27th September, Vietnam Prosperity Joint Stock Commercial Bank (VPBank) and LOTTE C&F Vietnam Co., Ltd held a ceremony for...
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Industry
Customer Experience across various Industries
From Boomers to Zoomers: creating omnichannel strategy to communicate with multi-generation consumers
New research from global communications platform Infobip highlights how different generations want to communicate with businesses and brands ahead of...
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Two more service stations open in Shanghai airports for better CX
Two more one-stop service stations opened on Sept 25 to serve international travellers at Shanghai's two airports, marking the availability...
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KT Corporation and Microsoft take ‘giant step’ to accelerate AI innovation in Korea
KT Corporation and Microsoft unveiled a five-year multibillion-dollar partnership, which includes an investment from KT in Artificial Intelligence (AI), cloud...
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Circles and Telkomsel collaborate on a SaaS platform for enhanced customer experience
Circles, a global telco technology company, today announced a strategic partnership with Telkomsel, the leading digital telecommunication service provider in...
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Singapore’s consumers believe that more needs to be done to boost mental health
AIA Singapore unveiled findings of the AIA Live Better Study 2024 which revealed that Singapore consumers' overall wellbeing has not...
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ENGAGE Asia 2024 held focusing on AI-driven strategies and customer-centric innovations
Backbase, the global leader in engagement banking successfully concluded its flagship event, ENGAGE Asia 2024, in Ho Chi Minh City...
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Widest range of payment options now available in the Philippines
PayMongo has partnered with Brankas to add new payment options to the PayMongo platform, making it the payment gateway with...
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Experian introduces worldwide solutions for better customer checks
Experian, the global data and technology company, launches Global UBO, a comprehensive report designed to revolutionise due diligence and compliance...
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Dependable logistics service reduces Malaysian business operational costs by up to 15%
Many Malaysian businesses struggle with maintaining optimal stock levels. Interestingly, a study found that retailers can lose nearly half of...
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