Taobao’s app now available in English interface launches in Singapore, for endless CX
The popular Taobao shopping platform is launching a much-anticipated English-language interface for its app in Singapore. Starting today, on the...
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YUP, the “Nubank” from Southeast Asia ready to serve working-class users in Indonesia.
YUP, the credit payment platform established by Singaporean startup Finture, has successfully raised US$30 million in its Series B funding...
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Singapore retailers fear AI will lead to impersonal shopping experiences
The retail industry is on the cusp of an AI-led customer engagement transformation, with 93% of retailers in Singapore alone...
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Veeva Vault CRM Suite to unlock greater customer centricity with new service centre
Veeva Systems announced the Veeva Vault CRM Service Centre for APACs inside sales, contact centre, and hybrid reps. Supporting inbound...
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GenAI enables customer experiences in APAC to reach their full potential
Global cloud communications platform Infobip has released a new report with research insights by leading analyst firm IDC. The new...
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Bigo Live enhances user experience and safety through app refresh
Bigo Live, a leading global live streaming platform based in Singapore, has introduced an app-wide refresh with heightened content screening...
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UPS’s global delivery services now available via Ninja Van in Malaysia
UPS, a leading global transportation and supply chain management company, and Ninja Van Malaysia have announced a partnership that will...
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GarudaMiles members get more ways to earn and keep their miles
Plusgrade, a global leader powering ancillary revenue solution for the travel industry, announces an expanded partnership with Garuda Indonesia, the...
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Sophos launches dedicated customer success team for better CX
Sophos, a global leader in innovative security solutions for defeating cyberattacks, is expanding its commitment to customers and channel partners...
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Experience a seamless way to redeem points with a superior booking experience
BUZZEBEES has partnered with digital travel platform Agoda, through its strategic arm Rocket Travel by Agoda, to launch its 'Pay...
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