How Amazon continues to improve the customer review experience with generative AI
Customer reviews are one of the oldest and most important features on Amazon. When we first launched reviews in 1995,...
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Singapore banks to allow customers to lock-up funds amid rising scam cases
DBS, UOB and OCBC have launched features allowing customers to lock up funds in their bank accounts to safeguard against...
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Philippines and Malaysia add new biometric banking options
One of the Philippine’s largest banks is introducing biometric verification through voice recognition in order to stem fraud. UnionBank will...
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Chinese companies to benefit as AI penetrates deeper into customer experience
The latest report by Euromonitor International revealed that Mainland Chinese and Hong Kong companies that are quick to adopt artificial...
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Filipinos can now use GCash around the world
The Philippines' top finance super app GCash debuts its stronger international services at the Singapore Fintech Festival 2023. In a...
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Weixin users to receive inbound remittances in their digital wallets
Visa, a world leader in digital payments, and Tencent Financial Technology, the fintech division of Tencent, a global internet company,...
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Seamless money transfers for Filipinos worldwide enabled by TerraPay and Maya partnership
TerraPay and Maya announce a transformative global partnership at the Singapore Fintech Festival. As the demand for efficient cross-border payment...
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South Korean and Thai Bank team up to provide tailored overseas financial services
KB Kookmin Bank, a strategic partner of GLN International, announced that it signed an MOU with SCB (Siam Commercial Bank)...
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Monoova launches real-time payments for world’s first universal payments platform, Optty
The world’s first universal payments platform Optty has partnered with Australia’s largest PayTo provider Monoova to gain access to Australia's...
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9 in 10 protect their business from online scams on Shopee
A new survey of sellers on Shopee has revealed how sellers are prioritising safe shopping for customers. When 500 Malaysian...
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