A faster customer service in Thailand
Saint-Gobain Thailand has brought their selling strategy to the next level. To boost sales volume, they have involved the customer...
Read more
E-commerce
Lazada rolls out GenAI tools to transform shopping and seller interactions in Southeast Asia
Lazada, Southeast Asia's pioneer eCommerce platform, announced a major leap in online shopping with all-new GenAI-powered in-app features. These enhancements...
Read more
Amazon is the most preferred global ad platform for consumers in Asia Pacific
Kantar reveals the retail media giant Amazon has claimed the top spot as the most preferred ad platform among consumers in...
Read more
Taobao Malaysia kicks off 11.11 Sale with dual dual-language app for better CX
The highly anticipated Taobao 11.11 Sale is back, set to be bigger and more inclusive for Malaysian consumers. With the...
Read more
Kicking off 11.11 Global Shopping Festival 2024 with enhance consumer benefits
Taobao and Tmall Group, Alibaba Group's domestic commerce business, is kicking off its 16th 11.11 Global Shopping Festival by putting...
Read more
VPBank and LOTTE C&F Vietnam partner to launch innovative financial solutions for enhanced customer experience
On 27th September, Vietnam Prosperity Joint Stock Commercial Bank (VPBank) and LOTTE C&F Vietnam Co., Ltd held a ceremony for...
Read more
From Boomers to Zoomers: creating omnichannel strategy to communicate with multi-generation consumers
New research from global communications platform Infobip highlights how different generations want to communicate with businesses and brands ahead of...
Read more
Majority of SEA prefers Instagram and WhatsApp for shopping convenience
Offering a deep dive into the evolving Southeast Asian e-commerce landscape, leading global MarTech and customer engagement company, Netcore Cloud...
Read more
Taobao’s app now available in English interface launches in Singapore, for endless CX
The popular Taobao shopping platform is launching a much-anticipated English-language interface for its app in Singapore. Starting today, on the...
Read more
Shopee’s Seller Summit Singapore 2024: Empowering Sellers and Unleashing Business Potential
Shopee, the leading e-commerce platform in Southeast Asia and Taiwan, has successfully concluded its highly anticipated Seller Summit Singapore 2024....
Read more
