Xiamen Airlines to launch new routes from Beijing and Xiamen to Doha
Xiamen Airlines recently announced that it will launch regular flights between Beijing Daxing and Doha on October 20th and Xiamen-Doha...
Read more
Airline
Vietjet Named Asia’s Premier Airline for Customer Experience 2023
In a remarkable achievement, Vietjet has been crowned Asia's top airline for customer experience in 2023. This coveted recognition was...
Read more
Japan Airlines named best flyer ahead of five other Asian carriers
Bounce, a luggage storage company, published its annual ranking of the world’s best international airlines on August 2. Bounce analysed...
Read more
Malaysia Airlines selects Viasat to enhance the in-flight experience
Once it is launched, Malaysia Airlines will leverage Viasat’s Ka-band satellite network in the region, including the third ViaSat-3 satellite...
Read more
Mactan-Cebu International Airport the first airport in the Philippines to receive airport CX accreditation
Mactan-Cebu International Airport (MCIA) achieves another milestone in its pursuit of excellence. It is the first airport in the Philippines...
Read more
Vietnam Airlines and Expedia Group to elevate further CX and market reach
Vietnam’s flag carrier, Vietnam Airlines, and Expedia Group announced a memorandum of understanding (MOU), expanding their existing relationship to a...
Read more
Malaysia Airports and Asia Mobiliti collaborate with Google Cloud to deliver sustainable, digital-first experiences
Google Cloud has entered into a strategic collaboration with Malaysian airports operator, Malaysia Airports Holdings, along with tech startup Asia...
Read more
Korean Air to further strengthen customer service
Korean Air is enhancing customer service to offer distinctive content on flights and collaborate with other industries, in line with...
Read more
Collinson announces partnership with Blue Sky Group to enhance lounge access for priority pass members in Indonesia
Collinson, a global leader in the provision of airport experiences, loyalty and customer engagement solutions, and owner and operator of...
Read moreKLIA joins the world’s first and only airport customer experience accreditation programme to ensure continued service excellence
KL International Airport (KLIA) has recently joined the world's first and only Airport Customer Experience Accreditation (ACEA) programme by Airports...
Read more
