New protection launched to address customers’ needs and provide a fast and convenient protection experience
AXA Hong Kong and Macau (AXA) and HK Express Airways (HK Express), with the support of AXA Partners, are pleased...
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Airline
Taiwan’s EVA Air launches round-the-clock dual-language customer support
EVA Air has officially launched its 24/7 customer service, offering around-the-clock support exclusively in Chinese and English. This makes EVA...
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A new era for Vietnam’s airport lounges by redefining passenger comfort
Airport Dimensions, the global leader in airport experience, has partnered with Southern Airports Services Joint Stock Company (SASCO), Vietnam's leading...
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Elevating traveller experience across key hubs within Malaysia and India
Following the Memorandum of Understanding (MoU) signed in April 2024, Malaysia Airlines and IndiGo entered a strategic codeshare partnership to...
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AirAsia Travel Insurance launched to provide customers with greater choice, ease and a superior customer experience
Tune Protect Re Limited the global travel and lifestyle reinsurance specialist, in partnership with bolttech Insurance, the Hong Kong general...
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Strategic partnership to revolutionise AAHL’s airport operations and passenger experience across India
Adani Airport Holdings Limited (AAHL), India's largest private airport operator, and Thales have announced a strategic partnership to revolutionise AAHL’s...
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Korean Air commemorates 55 years of passenger service and 50 years of cargo operations to Hong Kong
Korean Air is proud to mark two major milestones: 55 years of passenger service and 50 years of cargo operations...
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Two more service stations open in Shanghai airports for better CX
Two more one-stop service stations opened on Sept 25 to serve international travellers at Shanghai's two airports, marking the availability...
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Air India enhances customer support with multilingual service
Air India, India’s leading global airline, has introduced seven new languages to its round-the-clock customer support services. Customers may now...
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GarudaMiles members get more ways to earn and keep their miles
Plusgrade, a global leader powering ancillary revenue solution for the travel industry, announces an expanded partnership with Garuda Indonesia, the...
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