How Amazon continues to improve the customer review experience with generative AI
Customer reviews are one of the oldest and most important features on Amazon. When we first launched reviews in 1995,...
Read moreCustomer reviews are one of the oldest and most important features on Amazon. When we first launched reviews in 1995,...
Read moreThe 8th Customer Experience (CX) Summit is turning into a real treat for CX leaders and practitioners. This year's engagement-themed...
Read moreSingapore-based TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies has deepened its presence in...
Read moreOnline marketplace Carousell has opened its new regional headquarters in Singapore at LaunchPad@one-north, a start-up and incubator space as the...
Read moreEverise, a global leader in transforming customer experience for healthcare and technology businesses, announced the opening of its newest Philippines...
Read moreThe food services industry in Singapore is facing a growing challenge as it projects 40% of its jobs to require...
Read moreNTT Ltd., a leading IT infrastructure and services company, has today launched its 2023 Global Customer Experience Report, which reveals...
Read moreTDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced the launch of its...
Read moreInfobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has recently integrated ChatGPT...
Read moreToku, Asia Pacific’s only dedicated cloud communications provider has signed an agreement to acquire the Southeast Asia operations of Activeo,...
Read more