CX Experts

 Omnichat, an all-in-one omnichannel customer experience platform offering conversational commerce solutions, recently hosted a highly scalable conference titled "Unlocking Revenue...

While excitement lingers among shoppers and local sellers after Shopee’s 11.11 Big Sale, Shopee Affiliates continue to drive engagement towards...

The Contact Centre Association of Malaysia (CCAM) launched CX Malaysia, a chapter dedicated to elevating customer experience (CX) standards in...

Saint-Gobain Thailand has brought their selling strategy to the next level. To boost sales volume, they have involved the customer...

New research from global communications platform Infobip highlights how different generations want to communicate with businesses and brands ahead of...

Backbase, the global leader in engagement banking successfully concluded its flagship event, ENGAGE Asia 2024, in Ho Chi Minh City...

Backbase, the global leader in Engagement Banking, will be bringing ENGAGE Asia to Ho Chi Minh City this year. On...

KakaoPay Insurance, South Korea's leading digital non-life insurance provider, has reached a major milestone, exceeding 1.5 million enrolments for overseas...

The 3rd CX Leaders Strategy Forum Philippines held recently at Fairmont Makati brought together industry experts to explore innovative customer-centric...

The CX Leaders Strategy Forum Philippines, scheduled for June 27, 2024, at Fairmont Makati, is a crucial platform for industry...