Customer Experience

LG Electronics, a global leader in electronics and home appliances, has recently announced its new brand identity. The company has...

Global cloud communications platform Infobip has launched a new Conversational Everything Blueprint to enable brands embed conversational experiences for customer...

Siam Makro Group is working together with Oracle to digitally transform the business and enhance customer service. The Group is...

CIMB Bank has been named the Best Retail Bank in Malaysia in The Asian Banker’s Global Excellence in Retail Financial...

Backbase, the global leader in Engagement Banking, has partnered An Binh Bank (ABBANK) to transform the banking experiences for millions...

Toku, Asia Pacific’s only dedicated cloud communications provider has signed an agreement to acquire the Southeast Asia operations of Activeo,...

ImBee, a Hong Kong-headquartered chat management platform has been instrumental in transforming communication and engagement strategies for diverse businesses. With...

Vonage, a global leader in cloud communications, launched the Vonage AI Acceleration Suite, a portfolio of AI-capable, low-code/no-code programmable components...

Workato, the leading Enterprise Automation Platform platform are partnering with Singapore-based Perx Technologies to deliver frictionless, hyper-personalized customer experiences. As...

Q-nomy, a global provider of customer journey management solutions, recently launched its latest product, Cubu on March 15, 2023. Cubu...