Customer Experience

Netcore Cloud, a profitable SaaS company and global leader in customer communication, engagement and retention, has been onboarded by multi-national...

Hotels, convenience stores and other businesses have increasingly turned to virtual reality to help train their staff amid a growing...

Every month, TDCX employee Michael Danker brings together two things that he is passionate about – workplace inclusion and giving...

Google Cloud and Mumbai-based financial services firm JM Financial announced a strategic partnership to help build its retail digital customer...

Sa Sa International has partnered with SAP Emarsys to deliver a personalized online-merge-offline (OMO) experience that elevates interactions at every...

The Consumers Association of Singapore (CASE) and Shopee Singapore (Shopee) signed a Memorandum of Understanding (MOU) reaffirming both parties' dedication...

MGI Tech Co. Ltd. (MGI), a company committed to building core tools and technology to lead life science, celebrated the...

Abbott announced that its renovated and upgraded all-in-one Customer Experience Center in Shanghai, the first of its kind in the...

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has recently integrated ChatGPT...

A report was made within the past two years, including using digital engagement channels to improve customer experience. Despite the...