Customer Experience

Moobidesk, a software-as-a-service (SaaS) company based in Singapore, has unveiled its plans to integrate the recently launched WhatsApp in-app chat...

by Professor Hao Shen, Department of Marketing, CUHK Business School COVID-19 has done much to change the purchase habits of...

Singapore Airlines has been making good progress in creating a superior passenger experience for its customers. In February 2023, the...

The Consumer Goods Forum (CGF’s) 2023 Global Summit was held recently centred on the "Pursuit of Harmony in Turmoil: Working...

Salesfloor, the industry-leading customer engagement platform for unified commerce that combines immersive virtual shopping, clienteling and conversational AI, has announced...

The Malaysian list follows the top 50 CX brand ranking across Southeast Asia revealed at Campaign360, in partnership with Milieu...

KKday, Asia's leading travel experiences platform, is committed to promoting the digital transformation of Asian travel merchants with the official...

M Lhuillier Financial Services is proud to announce its partnership with J&T Express, one of the most trusted and emerging...

Tonik, the Philippines' pioneering all-digital bank, is proud to announce that it has surpassed a significant milestone by onboarding over...

Kerry Logistics Network Limited has expanded its after-sales services to the electronics and technology supply chain to meet rising consumer...