HDBank sets up Korea Desk for corporate clients in Vietnam
To mark the visit to Vietnam by Korean President Yoon Suk Yeol and a delegation comprising executives from 200 large...
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Customer Experience
Asiapay, Payme by HSBC to address merchants’ business requirements and enhance CX
A provider of digital payment solutions in the Asia Pacific, AsiaPay has announced the partnership with PayMe by HSBC in...
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bolttech teams with Taiwan Mobile to enhance the travel insurance purchase experience
International insurtech, bolttech, today announced its partnership with one of Taiwan's leading telecommunications providers, Taiwan Mobile, to offer a range...
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Philippines’ premier telco transcends boundaries with cloud-powered CX
Through a culture of innovation, PLDT, the Philippines’ largest fully integrated telco company, has long served the nation with customer-focused...
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TDCX AI to drive innovation in customer experience
TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced the launch of its...
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Pay like a local: Alipay and Mastercard offer international travellers a different way to make cashless payments in China
With the resumption of travel and tourism to China in full swing, Mastercard and Alipay, China's leading digital open platform...
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Singapore Start-up, ONEVIEW, raises S$4 million seed funding to revolutionise billers’ communication and CX
Singapore-based start-up, OneView Pte Ltd, secured S$4 million in seed funding from ADERA Global, Beyon Connect, part of the Beyon...
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Nokia debuts on-demand network slicing to boost CX
Nokia announced that it has trialed an new solution that enables Android smartphone users to purchase and activate network slices...
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Redefining CX – The role of back-office operations in Philippine call centres
Customer experience (CX) has been associated primarily with front-office, customer-facing operations. However, in an increasingly competitive business landscape, there is...
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Wing Bank’s Main Branch Re-opens its Customer Service
Wing Bank (Cambodia) Plc, one of the fastest-growing commercial banks in Cambodia, completed comprehensive and extensive renovations to its Main...
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