Citibank Singapore’s top bank for customer experience
Citibank was the top-ranked bank for the second time in three years, in an annual Singapore customer experience study by...
Read more
Customer Experience
Judo Bank partners with Backbase to enhance digital customer experience
Backbase announced the partnership with Judo Bank is now live. Judo selected Backbase’s Engagement Banking Platform (EBP) to create new...
Read more
Taiwan’s Tenmax partnered Infobip to address customer retention challenges faced by Indonesian SMEs
Taiwan-based AI Martech firm TenMax announced the launch of a strategic channel partnership with Infobip, a global cloud communications platform,...
Read more
Mactan Cebu International Airport is the first Philippine recipient of the airport customer experience accreditation
Mactan Cebu International Airport is well-known among locals and foreigners alike as the beginning and end of a travel experience....
Read more
New Alibaba CEO to recalibrate its operations by focusing more on customers and AI
Alibaba Group’s new CEO Eddie Wu has redefined the company’s strategic focus on two main themes, which include “User First”...
Read more
LIVE BOARD leverages NTT Docomo’s carrier roaming data to enable DOOH media planning
LIVE BOARD, Inc, an operator of a digital out-of-home (DOOH) ad network that achieves data-driven targeting and effectiveness verification, has...
Read more
iQIYI and Grab Malaysia give a look at everyday encounters through the lens of Grab driver
Leading Asian streaming platform iQIYI partners with Grab Malaysia to bring audiences a new Malaysian-themed mini-series, #CedokLife, set to premiere...
Read more
Malaysia’s Bank Muamalat is the first financial institution in Malaysia to introduce Visa B2B connect
Bank Muamalat Malaysia Berhad, a full-fledged Islamic bank proudly announced its strategic partnership with the leading global payments technology company,...
Read more
Coca-Cola launch new limited-edition creations flavour and AI experience to inspire fans to imagine the future
Coca-Cola launched Coca-Cola Y3000 Zero Sugar, a new limited-edition flavour and AI-powered experience from Coca-Cola Creations. Coca-Cola Y3000 Zero Sugar...
Read more
PayMe and TaoBao HK join hands to enhance online shopping experience
HSBC’s eWallet PayMe has formed a partnership with Taobao Tmall China Hong Kong under Alibaba. Consumers can use PayMe as...
Read more
