GLN International to introduce Taiwan’s Taishin Pay QR payment in Korea
GLN International (Global Loyalty Network, GLN) announced the launch of the QR payment service in South Korea in collaboration with...
Air India boosts customer support with more user-friendly portal
Air India has introduced a new digital customer support application on its website under the ‘Contact Support’ section to enhance...
TDCX AI to drive innovation in customer experience
TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced the launch of its...
New research finds that APAC consumers expect both security and ease of use when interacting with brands online
An Okta survey of nearly 5,000 consumers in the Asia Pacific discovers that many are frustrated with traditional password logins,...
CoverGo and AXA Insurance PCL join forces to transform health insurance in Thailand
AXA Insurance PCL, a renowned insurance and asset management leader, and CoverGo, the leading global no-code insurance SaaS core platform...
New look for Minute Maid’s first-ever global rebrand
The Coca-Cola Company has unveiled a brand-new look for its popular juice brand, Minute Maid in what is the beverage's...
Korean Air awarded Skytrax 5-star airline rating for the second time
Korean Air has earned the highest 5-star airline rating from Skytrax, one of the world’s most prestigious air transport rating...
VMLY&R Thailand showcase Krungsri’s true value of seamless CX through film
VMLY&R Thailand and leading Thai Bank, Krungsri are demonstrating the power of seamless customer experience (CX) in a surreal new...
Malaysia Airlines to improve engagement with CX-centric website
Renowned for elevated hospitality, Malaysia Airlines was eager to welcome travellers when Malaysia re-opened its borders in April 2022. From...
Hong Kong startup SleekFlow successfully integrates GPT-4 to drive customer interactions
The launch of ChatGPT has led to a surge in the adoption of Generative AI in business applications, with many...
