Singapore-based start-up, OneView Pte Ltd, secured S$4 million in seed funding from ADERA Global, Beyon Connect, part of the Beyon...

Nokia announced that it has trialed an new solution that enables Android smartphone users to purchase and activate network slices...

Customer experience (CX) has been associated primarily with front-office, customer-facing operations. However, in an increasingly competitive business landscape, there is...

Wing Bank (Cambodia) Plc, one of the fastest-growing commercial banks in Cambodia, completed comprehensive and extensive renovations to its Main...

Moobidesk, a software-as-a-service (SaaS) company based in Singapore, has unveiled its plans to integrate the recently launched WhatsApp in-app chat...

by Professor Hao Shen, Department of Marketing, CUHK Business School COVID-19 has done much to change the purchase habits of...

Singapore Airlines has been making good progress in creating a superior passenger experience for its customers. In February 2023, the...

The Consumer Goods Forum (CGF’s) 2023 Global Summit was held recently centred on the "Pursuit of Harmony in Turmoil: Working...

Salesfloor, the industry-leading customer engagement platform for unified commerce that combines immersive virtual shopping, clienteling and conversational AI, has announced...

The Malaysian list follows the top 50 CX brand ranking across Southeast Asia revealed at Campaign360, in partnership with Milieu...