Marketers Look to Generative AI as Customer Expectations Increase

Asia-Pacific (APAC) brands will lead the next wave of global customer experience innovation as consumers become aware of new technologies,...

Prudential teams up with Bangkok Dusit Medical Services to offer customers access to affordable high-quality breast cancer treatment

byTeam CXP Asia

June 30, 2023

Prudential plc (Prudential) today announced a regional partnership with Bangkok Dusit Medical Services (BDMS) to provide its customers in Asia...

Investment in employee experience, Cloud and AI Drives improved customer experience, new NTT report shows

byTeam CXP Asia

June 28, 2023

NTT Ltd., a leading IT infrastructure and services company, has today launched its 2023 Global Customer Experience Report, which reveals...

A.S. Watson and Amorepacific to bring more K-Beauty to customers in Asia

byTeam CXP Asia

June 28, 2023

Korean beauty, also known as K-Beauty, has left an indelible mark on the world of beauty by introducing sheet masks,...

HDBank sets up Korea Desk for corporate clients in Vietnam

byTeam CXP Asia

June 27, 2023

To mark the visit to Vietnam by Korean President Yoon Suk Yeol and a delegation comprising executives from 200 large...

Asiapay, Payme by HSBC to address merchants’ business requirements and enhance CX

byTeam CXP Asia

June 26, 2023

A provider of digital payment solutions in the Asia Pacific, AsiaPay has announced the partnership with PayMe by HSBC in...

bolttech teams with Taiwan Mobile to enhance the travel insurance purchase experience

byTeam CXP Asia

June 23, 2023

International insurtech, bolttech, today announced its partnership with one of Taiwan's leading telecommunications providers, Taiwan Mobile, to offer a range...

Philippines’ premier telco transcends boundaries with cloud-powered CX

byTeam CXP Asia

June 23, 2023

Through a culture of innovation, PLDT, the Philippines’ largest fully integrated telco company, has long served the nation with customer-focused...

TDCX AI to drive innovation in customer experience

byTeam CXP Asia

June 22, 2023

TDCX, an award-winning digital customer experience (CX) solutions provider for technology and blue-chip companies, today announced the launch of its...