A partnership to drive unified, customer-centric digital modernisation with the engagement banking platform
Backbase, the creator of the Engagement Banking Platform, recently announced that Maritime Commercial Joint Stock Bank (MSB), has made a...
Shopee surveyed to better understand their affiliates’ unique experiences and perspectives
While excitement lingers among shoppers and local sellers after Shopee’s 11.11 Big Sale, Shopee Affiliates continue to drive engagement towards...
Vietnam sees first launch of cloud-based card management using Visa solutions
Cake by VPBank (Cake), Vietnam's largest digital bank by user base, revenue and product variety, announced the launch of its...
Meeting customers’ logistic demands in a single day during double 11 sales
J&T Global Express Limited, a global logistics service provider, announced a new milestone in its growth trajectory: on November 12th,...
CX Malaysia debuts to revolutionise customer experience in Malaysia
The Contact Centre Association of Malaysia (CCAM) launched CX Malaysia, a chapter dedicated to elevating customer experience (CX) standards in...
Enhancing customer experience with the Digital Financial Health Check app
ABA Bank, the largest Cambodian commercial bank and leading digital finance provider, and Credit Bureau Cambodia (CBC) recently launched the...
As recession concerns fade, Vietnamese consumers amplify spending on travel and experiences
Fears of recession and inflationary pressures in Vietnam have subsided, with consumers beginning to increase spending on experiences and travel,...
Revolutionising hospitality with AI voice technology in hotels and resorts
Aiello, a leading startup specializing in Natural Language Processing (NLP), is proud to announce its partnership with Millennium Hotels and...
Optimising payment experience and CX for international visitors to China
UnionPay International (UPI) announced that Alipay and Weixin payments are fully enabled for UnionPay cards issued outside China's mainland, providing...
A unique loyalty programme launched to enrich virtual credit card proposition and user experience
Indonesian financial technology startup JULO continues to push boundaries in financial innovation by launching JULO Poin, a rewards programme that...
