Domino’s China expands to 13 cities with 14 new stores, delivering excellence
Domino's Pizza China, Domino's Pizza's exclusive master franchise in the China Mainland, the Hong Kong Special Administrative Region of China,...
The Access Group announces new leadership at Kuala Lumpur’s Global Operations Centre
The Access Group is thrilled to announce that Lim Chee Gay has joined them as the new managing director of...
Redefining service excellence at the 2024 customer conference
Sobot hosted its annual customer conference in Singapore last December, where customers from various industries gathered to share their experiences...
New Shariah-compliant investment-linked product addresses the needs of customers
Maybank's insurance arm, Etiqa Insurance Singapore (Etiqa), today jointly announced the launch of Invest future, Singapore's first Takaful offering in...
Malaysia CX Index showcase a strong foundation in customer experience delivery
CX Malaysia, in collaboration with Twimbit, MDEC (Malaysia Digital Economy Corporation) and CCAM (Contact Centre Association of Malaysia), released the...
Vietnam leads surge in contactless payments across Asia-Pacific
Visa, the global leader in digital payments, reveals a surge in contactless payments across the Asia-Pacific (AP) region, with Vietnam...
MAS earns APEX Four Star Major Airline title, leading the way in service excellence
Malaysia Airlines has earned the coveted Four Star Major Airline 2025 status from the Airline Passenger Experience Association (APEX), based...
Watson Group expanded its customer experience to the Middle East with a new flagship store in Bahrain
AS Watson Group and Al-Futtaim Group jointly announce the opening of Watsons' new flagship store at City Centre Bahrain Mall....
Lazada offers top-notch customer experience in savings for Southeast Asia shoppers
Lazada, one of Southeast Asia's leading eCommerce platforms, recently announced the successful conclusion of its 12.12 All Out Sale, marking...
Cathay United Bank’s Manila branch reopens with a new location and improves CX
Cathay United Bank's Manila Branch, established in 2015, has formed longstanding partnerships with local and international businesses over the past...
