transcosmos hereby announces that the company has opened a new operations centre, CX Square Hoehyeon (Hoehyeon Center) in Toegye-ro, located in the heart of Seoul, South Korea. With 200 workstations, the centre will provide various services with a focus on contact centre services.
To accommodate the growing demand for its services in South Korea, transcosmos has opened the centre with approximately 200 workstations. The centre is located within a minute’s walk from Hoehyeon station and in proximity to two existing centres—CX Square Myeong-dong and CX Square Euljiro—which enables the centre to collaborate with others effectively, in particular during peak times. The new Hoehyeon Centre will sustainably offer stable services in partnership with nearby centres.
The centre is located within a minute’s walk from Hoehyeon station and in proximity to two existing centres, which enables the centre to collaborate with others effectively. The new Hoehyeon Centre will sustainably offer stable services in partnership with nearby centres.
With around 10,000 people, transcosmos Korea empowers more than 350 clients in South Korea with its business process outsourcing (BPO) services optimised for each industry.
The services include IT solutions development, e-commerce, digital marketing, field services (FS), management of lifelong learning institutes and education consulting, contact centre opening and management, direct mail (postal delivery), omnichannel system development and management (mobile, e-mail, postal delivery), and more.
Offering optimum services for each client across industries and sectors, transcosmos Korea helps clients optimise costs and boost sales, productivity, and customer satisfaction (CS).
