AXA Insurance PCL, a renowned insurance and asset management leader, and CoverGo, the leading global no-code insurance SaaS core platform for health, have announced a strategic partnership aimed at revolutionizing AXA’s health insurance ecosystem in Thailand.
By leveraging advanced technology, the collaboration seeks to enhance and expand the utilization of technology within the health insurance system and related products, resulting in optimal efficiency.
The CEO of AXA Thailand General Insurance, Claude Seigne, highlighted the significance of this collaboration, stating, “This partnership is a crucial strategic move for AXA. It streamlines and expedites the coordination process with hospitals, significantly reducing the time required to handle various documents and ensuring quicker, higher-quality treatment for individuals in need. Moreover, it solidifies AXA’s global leadership in the insurance industry by continuously offering the finest products and services to our valued customers.”
CoverGo’s platform will play a pivotal role in improving the efficiency of AXA’s health insurance services, offering customers and AXA network partners an enhanced experience. With its modular architecture, the platform provides insurers with flexibility within their existing systems and can be seamlessly scaled into a comprehensive health core insurance system.
Furthermore, its claims module facilitates digital claims submission and adjudication, resulting in faster payments. By digitizing claims handling and processing, the platform will also reduce instances of fraud, waste, and abuse, while creating opportunities for up-selling and cross-selling various AXA products.
Expressing his excitement about the partnership, Tomas Holub, founder & CEO of CoverGo, said, “We are delighted to assist AXA on their digital transformation journey. AXA’s commitment to digitizing and streamlining its health insurance ecosystem in an efficient and scalable manner using CoverGo’s cutting-edge no-code insurance platform is truly commendable. This collaboration is a testament to CoverGo’s expertise in the health insurance space, with leading health insurers worldwide adopting our platform. We look forward to expanding our collaboration with AXA across multiple products and markets.”
The partnership between AXA and CoverGo represents a significant step towards revolutionizing health insurance in Thailand. By harnessing the power of technology and digital innovation, AXA aims to elevate customer experience, streamline processes, and ensure timely, high-quality healthcare services.
As the insurance industry continues to evolve, collaborations like this demonstrate the commitment of key players to embrace FinTech solutions and provide superior services to customers.
