Q-nomy, a global provider of customer journey management solutions, recently launched its latest product, Cubu on March 15, 2023. Cubu is a revolutionary new product that combines appointment scheduling, customer flow management, and customer interaction management in one integrated solution.
According to Q-nomy, cubu is a game-changer for businesses looking to streamline their customer journey and improve the customer experience. With cubu, businesses of all sizes can manage all customer interactions in one place and automate their service processes with ease. The company described Cubu as an all-in-one, omnichannel customer journey management solution, Cubu delivers the power and innovation of Q-nomy’s flagship product, Q-Flow, but in a more accessible, quicker-to-implement package. By leveraging the latest in cloud and software technologies, Cubu helps businesses of all sizes manage their service operations, improve customer satisfaction, and stay ahead of the competition.
Designing Cubu as an omnichannel solution from the ground up was essential in meeting the expectations of today’s customers, who expect to interact with businesses seamlessly across multiple channels. Customers want their interactions to be personalized, consistent, and frictionless.
Cubu also includes workflow automation capabilities, allowing businesses to automate processes and adapt to changing business needs with ease. The product’s true omnichannel support and codeless automation of business processes make it a simple and smart way to manage customer engagement.
With Cubu, Q-nomy delivers a product that meets these expectations and more, allowing businesses to manage customer appointments, flow, and interactions across multiple channels, including digital signage, e-tickets, text messages, and more.
Additionally, they can automate service processes, adapt to changing business needs, and monitor performance in real-time, all from an intuitive, easy-to-use interface.
With the released of Cubu, Q-nomy is committed to delivering exceptional solutions that cater to different business sizes and requirements, from large enterprise projects to small clinics, pharmacies, and retail stores.
“We are excited to announce the launch of Cubu, our latest innovation in customer experience management,” said Eran Reuveni, Q-nomy’s of Product and Business Strategy. “Cubu is a game-changer for businesses looking to streamline their customer journey and improve the customer experience. With Cubu, businesses of all sizes can manage all customer interactions in one place and automate their service processes with ease.”
