Home | CXP Best Customer Experience Awards

In a perfect world, you’d have the perfect business and no competition. But you don’t live in that perfect world. You live in an ever changing, ever evolving world where the behaviours and trends of your customers can shift with a single Instagram post or even before the end of a TikTok video.

Customers expects perfection. Being perfect does not make you special anymore. Going BEYOND perfect is. It’s your BIG BOLD IDEAS that put you where you are today.

BEYOND EXPECTATIONS

Going above and beyond expectations. Going the extra mile to understand the problems and needs of your customers.

BEYOND EXPERIMENTATION

Experience and insight drives the heart of your customer engagement.

Knowing what’s coming and be prepared to face it and use it to your advantage to always stay one step ahead.

BEYOND EXCELLENCE

Perfection is no longer acceptable. Not only doing it well once, but doing it well all the time, every time. Go BEYOND.

BEYOND EDGES

Active in over 14 markets in the Asia Pacific Region.

Why you? Why does your customers choose you? A successful customer experience journey can only be measured by having an excellent understanding of your customers’ behaviour, and that is the most powerful marketing tool a business can have. What makes you STAND OUT beyond your competitors?

What are your methods and strategies that made your customers STAND UP and choose you? Today, customers wants to be heard. Having personalized experiences with minimal effort while businesses is able to maximize the value from every customer. Going above and BEYOND their expectations and also building a personal relationship to not only understand their needs but also solving their problems before it arises.

The CXP Best Customer Experience Awards gives a SHOUT OUT about your customer experience program and certifies you as a Customer Experience Professional.

NOMINATE NOW

The CXP Best Customer Experience Awards is the first and only regional awards for excellence in customer experience, as judged by your own customers.

Since its inception, the awards program has been growing and established presence in 14 markets around the Asia Pacific region.

Participating as a nominee, judging is based on the CXP Velocity Model survey system, where your score is benchmarked against the industry standards.

NOMINATE NOW

Preparation of your latest customer experience/marketing campaign during the compulsory virtual audit to the awards committee.

Tell your customer experience engagement story in presentation format in about 600-800 words, which includes: