Apple pays US$500m to settle US lawsuit over slow iPhones
One of the best company in the world in terms of customer experience has recently found themselves in hot water. ...
Read moreOne of the best company in the world in terms of customer experience has recently found themselves in hot water. ...
Read moreWhen it comes to Customer Experience (CX) work, it takes a very special type of person to be successful. Consider ...
Read moreIf you are fond of travelling, the chances that you may have used Airbnb during your travel is pretty high ...
Read moreIf I think about the trends that will define 2020, there’s one word that keeps popping up in my head ...
Read moreAccording to Wikipedia, the term, ‘seven year itch’ can be described as follows: The seven-year itch is a psychological term that ...
Read morePayPal is a global financial and technology company operating in more than 200 markets worldwide. The company enables global commerce, allowing ...
Read moreThe fourth industrial revolution has indeed simplify the transaction process that occurs between two parties. Today, consumers can easily pay ...
Read moreThe cultural diversity of United States consumers with varying needs and expectations makes it challenging for customer experience management. Consistency is the ...
Read moreLondon Luton Airport (LLA) has been awarded the Airports Council International's (ACI) Customer Experience Level 1 accreditation, becoming the first ...
Read moreDid you know that 73% of customers think customer experience is an important factor that drive their purchasing decisions and about ...
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