Tag: retail

Every last person working in marketing and customer experience knows about Walmart founder Sam Walton’s legendary quote: “There is only one ...

For retailers, data is both their biggest asset and biggest challenge. It's the key to understanding and engaging consumers. It ...

In the early days of the pandemic, manufacturers struggled to keep up as consumers changed their spending habits. Similarly, while ...

A good number, 80%, of consumers are either somewhat or very comfortable visiting physical retail stores compared to 71% a ...

By 2019, 39% of the UK’s online population had bought a product from one or more of the top 50 ...

Reducing the mental load for customers and offering them a simpler experience could be the key to enhancing customer value, ...

By now you’ve all heard the story of how the global pandemic has dramatically accelerated the adoption of digital-first behaviors ...

Grocery has been slow to adapt to digitalization, primarily because online food shopping is expensive to fulfil and offers little ...

E-commerce sales dramatically increased in 2020 due to the pandemic — up nearly one-third from 2019 to reach an estimated $791.7 ...

What is your business to your customers? Is it your mission statement? Your product line? Your team? Despite what you may think, ...