Optimizing Every Consumer Touchpoints Across Their Journey
Episerver, a pioneer in the Gartner Magic Quadrant for Digital Interface Platforms, announced that its acquisition of Optimizely, the experimental...
Read moreEpiserver, a pioneer in the Gartner Magic Quadrant for Digital Interface Platforms, announced that its acquisition of Optimizely, the experimental...
Read moreIn a matter of months, businesses all over the world are severely affected because of the COVID-19 pandemic. Hence, as...
Read moreIt’s a challenging year for businesses. Yet, at the same time, some professionals see this as a chance to create...
Read moreDespite the difficult economic conditions, a survey shows that there is a rapid shift to digital that has helped brands...
Read moreConsumer behaviour has changed drastically as a result of Covid-19. Within the span of a few short months, Spending across...
Read moreThe COVID-19 pandemic has organizations around the globe to shift to digital and remote work. Hence, a leading global Customer...
Read moreThe COVID-19 global pandemic will be one of the defining events for 2020. Plus, its implications to our economy and...
Read more2020 has certainly been a very memorable year, albeit for all the wrong reasons. The Covid-19 pandemic has served as...
Read moreSenateSHJ is leveraging Sugar’s customer experience (CX) to deliver better service to its clients in Australia and New Zealand. The...
Read moreThe term “customer experience” (CX) doesn’t seem to have a standard definition, but it’s often used interchangeably with customer journey,...
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