Industry

It was one of the music industry’s biggest stories of 2019: In February that year, satellite radio giant SiriusXM announced it had...

Apple CEO Tim Cook said the company is seeing "quite a bit" of positive reaction from customers to its App Tracking Transparency...

McDonald’s has created a new customer experience team as COVID-19 upends the way consumers engage with restaurants. According to an email...

''Shit, this is a big problem,'' Jason Goldberg wrote in a letter to company executives. His unicorn had run away...

Using high-tech tools to reduce costs, improve efficiency, and enhance the customer experience has become commonplace. But some luxury players...

Malaysia Airports announced that it has signed a tripartite memorandum of understanding (MoU) with Skyports, the world-leading designer and operator...

The maker of powerful spy software allegedly used to hack the phones of innocent people says blaming the company is...

Grab Holdings Inc. has partnered payments platform Adyen to offer Singapore and Malaysia customers the option to defer payments when...

Retailer Johnson & Johnson is reportedly considering spinning off liabilities from its Baby Powder unit due to ongoing litigation, with plans...

New Yorkers and other customers across the US said on Thursday they were shocked and dismayed over Johnson & Johnson’s recall...