Smartphone Makers Could Dominate The Automotive Industry In The Future
When Steve Jobs announced the first iPhone in 2007 and Google leaned all in on Android soon after, most of...
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Industry
Customer Experience across various Industries
Customer Experience in the Hotel Industry: You May Not Have Guests, But You Still Have Customers
We are about a year plus into the COVID-19 pandemic and, much like the spread of the virus, the hit...
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China Bans Unfair Competition and Restricts The Use of User Data
China moved on Tuesday (Aug 17) to tighten control of its technology sector, publishing detailed rules aimed at tackling unfair...
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Google and Facebook’s New Cable to Link Japan and Southeast Asia
Alphabet Inc.’s Google and Facebook Inc. announced their participation in a new subsea cable system for 2024 set to improve...
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Samsung Doesn’t Sell Phones In China, Here’s Why
Samsung's market share in China is just 0.6%. Apart from a few niche models, the world's largest phone maker basically...
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T-Mobile Investigating Report of Customer Data Breach That Reportedly Involves 100 Million People
T-Mobile confirmed on Sunday (Aug 15) that it’s looking into an online forum post that claims to be selling a...
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Southeast Asia Facebook and Instagram Ad Spend Up By 75% – Report
Customer experience platform Emplifi has released its “State of Social Media and CX” report, highlighting key data points for social...
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Asia’s Big International Airlines Are Working Hard To Keep Their Most Lucrative Customers Engaged
From wellness workshops to dinner with a celebrity chef and flights to nowhere, Asia's big international airlines are working hard...
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Hertz Bankruptcy And Resurgence Along The Pandemic, How It Happened
You may have heard about the rental car company Hertz and its tough journey throughout the Coronavirus pandemic. The 100...
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Huawei Reports Biggest Ever Revenue Drop As Consumer Growth Engine Stutters
Chinese telecommunications giant Huawei Technologies reported its biggest ever revenue drop in the first half of 2021, after U.S. sanctions...
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