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Customer experience platform Emplifi has released its “State of Social Media and CX” report, highlighting key data points for social...

It was one of the music industry’s biggest stories of 2019: In February that year, satellite radio giant SiriusXM announced it had...

Apple CEO Tim Cook said the company is seeing "quite a bit" of positive reaction from customers to its App Tracking Transparency...

''Shit, this is a big problem,'' Jason Goldberg wrote in a letter to company executives. His unicorn had run away...

Grab Holdings Inc. has partnered payments platform Adyen to offer Singapore and Malaysia customers the option to defer payments when...

Apple Inc. is working on a new service that will let consumers pay for any Apple Pay purchase in installments...

Didi Global Inc. warned of negative impact after complying with a Chinese order to remove 25 more apps from mobile...

The blueprint for how companies distribute content to consumers and gain consent to use personal data is changing. Apple recently announced changes...

Between 800 and 1,500 businesses around the world have been affected by a ransomware attack centered on U.S. information technology firm Kaseya,...

Didi, China's largest ride-hailing service, continues to fall into deeper trouble with Chinese regulators. The Cyberspace Administration of China on Sunday banned...