Food & Beverages

Perhaps you haven’t thought about it, but Coke is often associated with happiness. In fact, the words Coca-Cola, in Mandarin,...

With Malaysia enforcing the Movement Control Order (MCO) as a result of the Covid-19 infection, Grab Malaysia has taken this...

The Internet has helped open a new frontier in customer experience. After a shaky start, brands have taken to the...

Starbucks released a statement on Sunday saying that it would halt in-store customer seating in North America for at least...

Once upon a time, in a village high up in the mountain, a yearly event was happening: ‘The Fastest Tree...

As we onboard 2020 with new resolutions to transform our habits, let’s keep in mind our digital transformation context and...

Did you know that world renown fast food chain Kentucky Fried Chicken (KFC) once did not have any chicken? And...

Since establishing the first coffee store in 1971 in Seattle, Starbucks has fundamentally focused its attention on serving the consumer...

Luckin Coffee, one of China's largest coffee chains, announced its entrance into the unmanned retail market in a bid to...

Starbucks, founded in 1971 has one of the best and innovative customer experience strategy in the world. In 2019 alone, Starbucks generated as...