E-commerce

Sa Sa International has partnered with SAP Emarsys to deliver a personalized online-merge-offline (OMO) experience that elevates interactions at every...

The Consumers Association of Singapore (CASE) and Shopee Singapore (Shopee) signed a Memorandum of Understanding (MOU) reaffirming both parties' dedication...

If there’s any more doubt over how videos can substantially augment messaging that brings leads and revenue, Phyron will put...

If there is anything that customer experience experts can take away from the pandemic, it is that CX which is...

The Covid-19 pandemic has certainly changed the dynamic by which customers do their shopping. Consumer habits across the globe have...

We humans are generally rather independent and inquisitive beings. As such, when we first come across a problem or issue,...

According to customer engagement platform, Dixa, brands are struggling to meet evolving consumer demands and expectations. Previous research has already...

Customer experience is how your customers perceive the quality of their interactions with you. It is the sum of all...

Get ready to hear many million and billion figures in this story, because there is much money at play. In...

Adobe and FedEx have announced a new, multi-year collaboration starting with the integration of ShopRunner, a leading ecommerce platform and...