Why Asian Companies Must Focus On Customer Experience
In a globalized world, companies have to be aware of what their customers want and need in order to stay...
Read moreIn a globalized world, companies have to be aware of what their customers want and need in order to stay...
Read moreAVEVA, a global leader in industrial software, driving digital transformation and sustainability, recently announced its first SaaS offering that integrates key...
Read moreThis is the third in a 5-part series. This week we continue to journey through key concepts found in my 10 leadership books. Let’s...
Read moreIn economics, we spend a lot of time on the basics of supply and demand. For an example, if the...
Read moreIn today's fast-paced, ever-changing highly competitive business environment, exceptional customer experiences are essential for success. And in many instances, customer...
Read moreWe all talk about measuring customer satisfaction and comparing it with any indices in the industry. "Is the amount spent...
Read moreAs any small business owner knows, online reviews can be tricky. Positive reviews make you feel like you’re killing it...
Read moreBy Peter Eckert Peter Eckert, Co-Founder and Chief Experience Officer of projekt202 Today, more organisations are recognising experience design as...
Read moreAbout a hundred years ago, companies in the Western world ran into a problem: Consumers had everything they needed. So,...
Read moreMalaysia's consumer prices rose at a slower pace for a third consecutive month in July as a pandemic lockdown dampened...
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