General

Customers still favors interaction with a human rather than any automated customer service technology, says survey.

Prudential plc and Google Cloud forms a strategic partnership to enhance health and financial inclusion for communities across Asia and...

TDCX Phillippines continues its expansion path with a new office in Iloilo, making it the sixth TDCX campus in the...

When established brands looks to be on the way down, it’s easy to give up on them and look for...

Review gating and phony reviews will render the comment section useless; and businesses will suffer from this.

Bullies, nobody likes them. If movies are anything to go by (and real-life experience!), they are larger and stronger than...

As a Premier Partner with Google Cloud, SMEs need look no further in their journey of cloud adoption other than...

MyDigital has warned governments and organisations that cybersecurity threats can quickly overtake traditional approaches to data security as economies continue...

A fair number of road users in the UK are in danger of possibly breaking new rules in the Highway...

The customer experience has been transformed by the COVID-19 pandemic. A lot more emphasis will be placed on enhancing consumer...