Shifts in Retail Trends: Direct-to-Consumer
By 2019, 39% of the UK’s online population had bought a product from one or more of the top 50...
Up to 1,500 Businesses World-Wide Affected By Ransomware Attack, US firm’s CEO says
Between 800 and 1,500 businesses around the world have been affected by a ransomware attack centered on U.S. information technology firm Kaseya,...
China bans Didi, its biggest ride-hailing service, from app stores
Didi, China's largest ride-hailing service, continues to fall into deeper trouble with Chinese regulators. The Cyberspace Administration of China on Sunday banned...
Remove the NOT | Mindset & Agility – The Rocket Fuel for Customer Experience Success
For two weeks, I’ve focused on innovation tips from the classic book A Whack on the Side of the Head by Roger...
Consumer Companies Develop Paper Alternatives to Plastic Packaging
Consumers who grew up with Nestlé’s Smarties confectionery often have fond memories of popping plastic caps off the tubes of...
The Relationship Economy (Part 2): 5 Keys to Relationship Building
We are living in a relationship deficit world. Technology has made it easier for us to navigate through our busy...
Gap to close all 81 stores in UK and Ireland, shifts Online
US fashion giant Gap has confirmed it plans to close all its 81 stores in the UK and Ireland and...
The Relationship Economy: Building Stronger Customer Connections In The Digital Age
Technology is changing the world but not always for the better. In 2025, there will be more machines in the...
Elon Musk’s Starlink To Deliver Internet Nearly Worldwide Within Weeks
Elon Musk's satellite network Starlink is on track to beam broadband internet everywhere in the world except polar regions by...
Customer-Centric Fintechs will reshape South East Asian commerce
There are huge opportunities right now for fintechs looking to South East Asia. With high digital adoption, a huge unbanked...
