WhatsApp puts new limits on the forwarding of viral messages
With heightened scrutiny on the potential of private message apps to spread misinformation related to the coronavirus pandemic, WhatsApp on...
Nine brands innovating customer-centric retailing in 2020
Most customer-centric retailers today are still defined by their likeability, friendliness, and individualized engagement with their customers across different channels.Being customer-centric...
Starbucks Commits $10 Million COVID-19 Relief for Partners Globally
The commitment marks the first time both Starbucks company-operated and international licensed market store partners can access hardship grants. In company-operated markets such as China and...
The opinion of 14 experts on customer experience in the post-Corona era
The Corona crisis is still raging around the world. More than 1 billion people are presently quarantined, and the economy...
The Athletic Brands That Are Winning and Losing During the Coronavirus Crisis
No sports. Few open stores. And housebound consumers. What’s an athletic brand to do? Some are pitching new ways to...
100 online courses from Coursera are $0 now through May 31 — here’s a list of all the classes open for free enrollment
Coursera is offering 100 online courses free, many of them taught by Ivy League schools or offered by companies like Google...
How Brands Can Successfully Engage With Consumers Quarantined Due To COVID-19
There is little doubt that there are some difficult times ahead for the advertising industry and for some brands, at least in...
HOW TO INCREASE MORALE AND COLLABORATION VIRTUALLY
Now more than ever it seems we are craving communication and connection. Go figure, once the government tells us we...
What You Can Learn from Coca-Cola’s Marketing Strategy
Perhaps you haven’t thought about it, but Coke is often associated with happiness. In fact, the words Coca-Cola, in Mandarin,...
How Lenovo Helped Build a Hospital in Ten Days
In a staggering feat of modern construction, crews in Wuhan, China built two emergency hospitals in 10 days shortly after...
