CMA CGM Data Hack Leaves Confused Customers In The Dark
Confusion reigned among the customers of French carrier CMA CGM, as hackers wrote to media organisations claiming to have accessed...
CXP Asia Team strives to bring the latest Customer Experience stories and insights from around the world.
Confusion reigned among the customers of French carrier CMA CGM, as hackers wrote to media organisations claiming to have accessed...
For retailers, data is both their biggest asset and biggest challenge. It's the key to understanding and engaging consumers. It...
The Hewlett-Packard Company famously referred to as HP, is a multinational enterprise whose main business involved the provision of a...
As any small business owner knows, online reviews can be tricky. Positive reviews make you feel like you’re killing it...
There are more than 70,200 7-Elevens across the planet according to a 2020 estimate. But there is one country where...
By Peter Eckert Peter Eckert, Co-Founder and Chief Experience Officer of projekt202 Today, more organisations are recognising experience design as...
Singapore's business process outsourcing (BPO) provider, TDCX aims to raise as much as US$400 million (S$538.3 million) in an initial public...
Kakao Corp. and its listed subsidiaries have lost more than $16 billion in market value this month as South Korea ramps...
US payments giant PayPal Holdings Inc said it would acquire Japanese buy now, pay later (BNPL) firm Paidy in a...
The smartphone industry is massive. Each and every year, the revenue from smartphone sales is about US$400 billion and over...