Five digital media tactics to use during the corona crisis
Digital channels are vital to communicate with the world and with your clients these days. Companies that invested in digital...
CXP Asia Team strives to bring the latest Customer Experience stories and insights from around the world.
Digital channels are vital to communicate with the world and with your clients these days. Companies that invested in digital...
Back in December, Uber CEO Dara Khosrowshahi was touting the broader potential of the company’s food-delivery model. “We can extend...
Reevaluation. It’s a tried and true method to improve your customer service. But how many use this often enough to...
The Zendesk Customer Experience Trends Report 2020 highlights few key elements that drives customer success. One of it is, Customer...
Keeping a positive customer experience (CX) in the middle of the COVID-19 pandemic may require thinking outside the box a...
Customers are the life-blood of any business, and organizations work hard to get them. But what about keeping them? Customer...
The coronavirus pandemic set off a scramble for coffee beans last month as roasters worked flat out to meet demand...
It always surprises me that, although we have been talking about putting the customer at the centre of a company...
The designs of a new breathing aid developed by engineers at the Mercedes F1 team, University College London (UCL), and...
Now is the time to take your customer experience to a completely different level. In the BQ (Before Quarantine) era,...