Denise Lee Yohn
Denise's Articles on cxp.asia Boost Return to Office with Brand-Led Office DesignFacebook’s Rebrand Has a Fundamental ProblemStartups Don’t Need More Money—...
CXP Asia Team strives to bring the latest Customer Experience stories and insights from around the world.
Denise's Articles on cxp.asia Boost Return to Office with Brand-Led Office DesignFacebook’s Rebrand Has a Fundamental ProblemStartups Don’t Need More Money—...
Mike’s Articles on cxp.asia Storytelling as a Management ToolIt’s The Journey That Matters: Improving Customer Experience And LoyaltyFast Food. Fast Change.How...
Jeanne’s Articles on cxp.asia 4 “Global Experts” Share Their Advice for Customer Experience Leaders3 Leadership Principles to Help Advance Your Employee...
Martin’s Articles on cxp.asia Understanding Empathy. Its Value & ChallengesDiversity, Inclusion and Customer PersonasBe Ready. It’s Here, Now and Totally DifferentEarly...
Susan's Articles on cxp.asia Customer Success of Things (CSoT) – A Darwinian Evolution Approach About Passionate about the human promise of...
Steve’s Articles on cxp.asia Top 10 Customer Service Acronyms to Use Every DayMcDonald’s Hot Coffee Case and the Customer Experience23 Service...
Claire’s Articles on cxp.asia Training Employees for a better Customer Experience About Claire is on a mission to inspire businesses to...
Nate's Articles on cxp.asia The Personality Of Customer Experience About Nate Brown is the co-founder of CX Accelerator. While customer service is...
Brad's Articles on cxp.asia The Customer Experience SixpackHow Good Governance Boosts Customer Experience InnovationLeveraging Technology For Improved Customer Experience7 Ways to...
Ian’s Articles on cxp.asia Customer Journey Mapping – Are ‘Static’ Maps a Waste of Time and Money?The lost suitcase – the...