Pudu Robotics, the global leader in commercial service robotics, launched KettyBot Pro, the next generation of its industry-leading delivery and reception robot.
Enhancements in the new generation include immersive engagement and personalised advertising, cutting-edge cameras that allow for navigating even narrower passageways, first-of-its-kind smart tray inspection based on visual sensors, and more colour options.
Pudu Robotics, headquartered in Shenzhen, China, has its mission that is to use robots to improve the efficiency of human production and living.
The company’s robots are currently in use across a wide variety of industries including restaurants, retail, hospitality, healthcare, entertainment, and manufacturing.
In 2024, restaurant and retail customers expect seamless experiences tailored to their preferences by brands that can anticipate their next desire.
Businesses facing an unprecedented labour shortage are turning to robots to deliver such an experience.
In addition to delivering food and returning items, KettyBot can attract, greet, and guide customers in dynamic environments while generating advertising revenue, reducing overhead, and enhancing the in-store experience.
“We hear from various businesses that it’s hard to maintain adequate service levels due to staff being overwhelmed and stretched thin,” said Felix Zhang, founder and CEO of Pudu Robotics.
“Robots like KettyBot Pro lend a helping hand by collaborating with human staff, improving their lives by taking care of monotonous tasks so that they can focus on more value-added services like enhancing customer experience. And people love that you can talk to it,” he said.
Since its launch in 2021, KettyBot has been successfully deployed in high-traffic environments by global brands such as KFC, MediaMarkt, Pizza Hut, and Walmart. These companies use the robot to deliver orders, market menu items and products, and welcome guests.
To meet demand for its robots in the US and across the globe, Pudu Robotics — which reached $100 million in revenue in 2022 — is building two new factories near Shanghai that will triple the company’s annual capacity.