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Home CX Experts

Steve DiGioia

byTeam CXP Asia
May 20, 2021
Steve DiGioia profile picture on cxp.asia

Steve’s Articles on cxp.asia

  • Top 10 Customer Service Acronyms to Use Every Day
  • McDonald’s Hot Coffee Case and the Customer Experience
  • 23 Service Improvement Tactics That Work
  • Customer Feedback is a Gift Your Business Can’t Live Without

About

“With 20+ years in the hospitality industry and a lifetime of customer service experience, Steve DiGioia uses storytelling to share real-world tips and tactics to improve your customer service, increase employee morale and provide the experience your customers desire.

As a certified trainer, author & speaker, Steve has been recognized as a three-time “World’s Top 30 Customer Service Professional” by Global Gurus.org and a “Top 50 Customer Thought Leader” by ICMI. He is also a featured contributor to the leading hospitality and customer service websites. Steve continues his pursuit of excellence on his award-winning blog sharing his best tips on customer service, management, and leadership. Follow Steve on Twitter @Steve DiGioia.“

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