CXP - Customer Experience Asia
  • Home
  • News
  • Video
  • CX Experts
  • Industry
    • Airline
    • Automotive
    • Banking
    • Consumer Goods
    • Food & Beverages
    • Logistics
    • Online
    • Retail
    • Tech
    • Telecom
    • Travel & Tourism
  • Reports
  • Events
  • PR Newswire
  • Awards
No Result
View All Result
  • Home
  • News
  • Video
  • CX Experts
  • Industry
    • Airline
    • Automotive
    • Banking
    • Consumer Goods
    • Food & Beverages
    • Logistics
    • Online
    • Retail
    • Tech
    • Telecom
    • Travel & Tourism
  • Reports
  • Events
  • PR Newswire
  • Awards
No Result
View All Result
No Result
View All Result
Home CX Experts

Ernan Roman

byTeam CXP Asia
April 28, 2021
ernan roman profile picture on cxp.asia

Ernan’s Articles on cxp.asia

  • 4 Ways To Build A Better Loyalty Program

About

President, ERDM Corp.

Author, Voice of the Customer Marketing

ERDM conducts specialized CX and Loyalty research to help companies understand how customers define their expectations for high value customer experiences.

Ernan was inducted into the Marketing Hall of Fame due to the results ERDM’s VoC research based CX strategies achieve for companies such as IBM, Microsoft, QVC,  Gilt, Shinola and HP.

He’s been selected for numerous citations including,  “Top 15 Influencers Changing the CX Game”, “Top 40 Digital Luminaries”, “100 Most Influential People in Business Marketing”, and 2019 Customer Experience Update MVP Award, in Vision and Strategy.

His influential blog, Insights on Marketing Best Practices appears in CMO.com, Forbes, CX Network, ANA, CustomerThink, CRMC and Business2Community.

Previous books; Opt-in Marketing and Integrated Direct Marketing.

@ernanroman

ernan@erdm.com 

www.erdm.com

ShareTweetSharePin

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Future of Working Out away from the Gym

Future of Working Out away from the Gym

April 21, 2021
Building the world’s computer with Microsoft Datacenters

Building the world’s computer with Microsoft Datacenters

April 20, 2021
The Future Of Travel And Tourism In A Post-COVID World

The Future Of Travel And Tourism In A Post-COVID World

April 26, 2021
Top 10 Leading CX Brands In Taiwan

Top 10 Leading CX Brands In Taiwan

December 21, 2020
Simplified Customer Experience

Simplified Customer Experience

October 14, 2020
Top 10 Leading Customer Experience Brands in Hong Kong

Top 10 Leading Customer Experience Brands in Hong Kong

March 23, 2020
Load More

Asia's leading portal for customer experience news and intelligence.

Follow Us

Browse by Category

  • Air Taxi
  • Airline
  • Automotive
  • Banking
  • Consumer Goods
  • Customer Experience
  • CX Experts
  • E-commerce
  • Food & Beverages
  • General
  • Global
  • Industry
  • Logistics
  • News
  • Online
  • prnewswire-feeds
  • Reports
  • Retail
  • Tech
  • Telecom
  • Thought Leaders
  • Travel & Tourism
  • Video

Contact Us

  • About
  • Contact

© 2022 Customer Experience Asia. All Rights Reserved.

No Result
View All Result
  • Home
  • News
  • Video
  • CX Experts
  • Industry
    • Airline
    • Automotive
    • Banking
    • Consumer Goods
    • Food & Beverages
    • Logistics
    • Online
    • Retail
    • Tech
    • Telecom
    • Travel & Tourism
  • Reports
  • Events
  • PR Newswire
  • Awards

© 2022 Customer Experience Asia. All Rights Reserved.